Hospital Triage

A structured history, taken while the patient waits.

Patients complete a structured interview on their phone while they wait, so the triage nurse and physician start with a structured history before they assess.

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PHIPA and HIPAACanadian and US data residencyConnects directly with your EMR

Sound familiar?

The problem

01
Histories repeated at every handoff
The patient tells the triage nurse, then the emergency physician. Details shift between tellings and nothing is structured until someone writes it down.
02
Waiting time that produces nothing
Patients wait with a phone in hand, while the history that could be ready for the team has not been taken yet.
03
Busy shifts, incomplete notes
On a heavy shift the first history is short by necessity. Medications, allergies and relevant history get filled in later, if at all.

Link to chart. Three steps.

How it works

Step 01
The patient opens a link or scans a QR code.
Step 02
Athel runs the waiting room interview and adapts to every answer.
Step 03
The triage nurse and physician open a structured history before they assess.

The interview. What it covers.

06 topics

Chief complaint, in the patient's words
Symptom onset, character, severity and timing
Associated symptoms
Current medications
Allergies
Relevant medical history

Athel records what the patient reports. It does not assign triage levels, prioritize patients or make clinical decisions.

Already have intake forms?

Send them over and we'll build them into the interview. Send your forms →

What lands in your chart.

Sample report

Physician reportSample. Fictional patient.

Triage history

Fictional patient · 34 M · Completed in the waiting room

Chief complaint

"Pain in my right side since last night."

History of present illness

Abdominal pain for about 14 hours. Began periumbilical, now localized to the right lower quadrant. Severity 7/10, constant, worse with walking and coughing. Nausea with one episode of emesis. Subjective fever, temperature not measured. Last oral intake yesterday evening. No diarrhea. No urinary symptoms.

Medications

None regularly
Took acetaminophen 1000 mg at 3 a.m.

Allergies

None reported

Relevant history

No previous abdominal surgery. Asthma, well controlled.

Flagged for review

Pain 7/10, migrated from periumbilical to right lower quadrant.

One episode of emesis.

Acetaminophen 1000 mg taken at 3 a.m.

Contains only what the patient reported. For clinician review.

Works alongside your scribe.

Around the visit

Your scribe documents the visit. Athel takes the history before it.

Dictation

Speak the note. It's ready when you stop.

Speak the note between patients and it's ready when you stop.

About Dictation →

Built for clinical precision.

PIPEDACompliant
HIPAACompliant

01Only what the patient saidThe report contains only what the patient reported. Strict guardrails keep anything else out.
02No diagnosisAthel is clinical decision support. It does not diagnose or treat.
03You review everythingThe clinician reviews every report and makes every clinical decision.
04PHIPA and HIPAA compliantCanadian and US data residency.

Athel provides clinical decision support intended to assist healthcare professionals and does not independently diagnose, treat, or replace clinical judgment. Its applicable functions are intended to qualify as non-device clinical decision support under applicable U.S. and Canadian regulatory frameworks.

In practice today.

Field deployments

97%

of patients who start an Athel intake finish it

Questions. Answered.

05 questions

01Does this replace my AI scribe?

No. Athel takes a structured history from the patient while they wait, before anyone documents the assessment. It works alongside the AI scribe you already use.

02Does Athel assign triage levels?

No. Athel does not assign triage levels, prioritize patients or make clinical decisions. It records what the patient reports so the triage nurse and physician start with a structured history.

03How do patients start the interview?

Patients scan a QR code in the waiting room and complete the interview on their own phone while they wait. No app download or account is needed.

04Where does the history go?

The completed history is delivered to the care team as a structured report. Athel connects with hospital EMRs such as Epic, Cerner and Meditech through HL7/FHIR.

05Is patient data protected?

Yes. Athel is PHIPA and HIPAA compliant, with Canadian and US data residency. Every report is reviewed by the clinical team, who make all decisions.